• WE USE DHL EXPRESS 
• DELIVERY TAKES 1-4 BUSINESS DAYS
• SHIPPING WORLWIDE

• FREE WORLDWIDE SHIPPING FOR ORDERS ABOVE  €250 EURO

• FLAT RATE €20 EURO INTERNATIONAL( OUTSIDE EUROPEAN UNION)
• FLAT RATE €20 EURO WITHIN EUROPEAN UNION
• FLAT RATE €3 EURO POLAND

• ORDERS ARE DISPATCHED FROM OUR WAREHOUSE BASED IN POLAND WITHIN 1 WORKING DAYS
• ORDERS ARE NOT PROCESSED ON THE WEEKEND AND PUBLIC HOLIDAYS

Remaining holidays in Poland in 2018:

December 25th

December 26th

• PLEASE NOTE DURING SPECIAL OFFER OR SALE EVENTS OR NEW COLLECTION LAUNCH YOU MAY EXPERIENCE A 1-3 DAYS DELAY IN RECEIVING YOUR ODER
• PLEASE BEAR IN MIND THIS IS AN ESTIMATION PROVIDED BY OUR CARRIERS
• THE ESTIMATED TIME DOES NOT INCLUDE THE CUSTOMS PROCESSING WHICH ARE UNFORTUNATELY OUT OF OUR CONTROL

• ORDERS MAY NOT BE MODIFIED/CANCELLED ONCE THE PARCEL HAS BEEN PROCESSED

• ALL INTERNATIONAL PACKAGES MAY BE SUBJECTED TO CUSTOMS DUTIES AND TAXES
• ALL TAXES AND CUSTOMS CHARGES ARE THE RESPONSIBILITY OF THE CUSTOMER
• ALL TAXES AND CUSTOMS ARE NOT INCLUDED IN THE COST OF THE ORDER OR SHIPPING CHARGE
• PLEASE CHECK YOUR LOCAL CUSTOMS WEBSITE FOR MORE INFORMATION

• GODSAVEQUEENS IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES OR PACKAGES DELAYED IN TRANSIT
• THE SHIPPING COSTS FOR ORDERS ARE NON REFUNDABLE
• BY PLACING AN ORDER YOU ARE ACKNOWLEDGING AND ACCEPTING ALL THE INTERNATIONAL SHIPPING TERMS
• PLEASE, EMAIL CUSTOMERCARE@GODSAVEQUEENS.COM IF YOU HAVE ANY QUESTIONS ABOUT THIS POLICY OR NEED ANY ASSISTANCE